We understand that when it comes to planning your dream vacation or getaway, you may have a variety of questions and inquiries. That's why we have created this comprehensive resource to provide you with all the essential information you need to make your experience at Isora Resort truly unforgettable.

Q: What are the check-in and check-out times?

A: Our standard check-in time is 3:00 PM, and check-out is at 12:00 PM noon.

Q: Is there parking available at the resort?

A: Yes, we provide complimentary parking for our guests.

Q: Are pets allowed at the resort?

A: Our facilities are yet to be pet-friendly. A no-pet policy is in place as of the moment.

Q: Is there Wi-Fi available at the resort?

A: Yes, we offer complimentary hi-speed Wi-Fi access throughout the resort premises.

Q: Do you have a gym or fitness center?

A: Currently, we do not have a gym or fitness center on-site.

Q: Are there dining options available on-site?

A: We have Rosita's Kitchen, which specializes in pre-ordered homey and comforting meals made from fresh ingredients, ensuring a hassle-free dining experience during your stay. We also have Café Sora where you can enjoy a variety of short-order dishes for your snacking moments.

Q: Do you provide shuttle service from the port to the resort?

A: Yes, we can arrange a paid shuttle service from the port to the resort. Kindly inform us in advance and our staff will be assist you with the arrangements.

Q: Is there a spa or wellness center at the resort?

A: We do offer massage services for a rejuvenating experience during your stay. Kindly inform our staff for a reservation.

Q: What activities or attractions are nearby?

A: -Guests may enjoy the ISORA pool, gazebos, pavilion, and the play area. The beach is also just right in front of the resort, which is easy access to our guests. Our check-in guests can also enjoy complimentary use of kayaks and our tennis court

– available upon request.- ISORA also has partnerships in the island which guests can enjoy at an additional fee, such as land tours or water activities like island hopping or snorkeling.

Q: Where are you located?

A: ISORA Resort is located at Sitio Bulabod, Brgy Dulangan, Puerto Galera. You can easily find us using navigation apps such as Waze or Google Maps.

Q: Are there any age restrictions for guests?

A: Minors are required to be accompanied by an adult of legal age.

Q: Can I make a reservation online?

A: Yes, we highly encourage making reservations online for your convenience.

Q: Are pencil bookings allowed?

A: No, we do not accept pencil bookings. Reservations must be confirmed with full payment.

Q: When is the full payment due for my reservation?

A: Full payment must be made by the guest seven (7) days prior to the date of arrival.

Q:Can I make special arrangements for occasions such as anniversaries, birthdays, weddings, or corporate meetings?

A: Yes, special arrangements can be made for such occasions. However, they are subject to corresponding fees.

Q: Is the reservation payment refundable?

A: No, the reservation payment made by the guest is non-refundable.

Q: Can I transfer my reservation to another person?

A: Yes, you may transfer your reservation to another person within seven (7) days prior to the date of arrival.

Q: Can I change the reservation date?

A: Yes, you may change the reservation date within seven (7) days prior to the date of arrival. Please note that this is subject to availability.

Q: Will there be any price adjustment if I change my reservation date?

A: Yes, rebookings are subject to availability and price adjustment based on prevailing rates during the new reservation date/s.

Q: Is there a time limit for changing the reservation date?

A: The new reservation date/s must be within one (1) year from the original date of check-in.